Exchange Policy

EXCHANGE POLICY — MIDNIGHT GLAMOUR

IMPORTANT: Every item in this store is one-of-a-kind — only one is available per listing. Do not order more than 1 of any item. Duplicate orders will be cancelled.

All Sales Are Final — One Exchange or Store Credit Allowed

Since all items are one-of-a-kind, hand-selected vintage pieces, all sales are final. We do allow one exchange or store credit on any item, less all shipping charges paid by you or by Midnight Glamour on your behalf. With approximately 3,000 items in the store and more being added regularly, there is a large selection to choose from.

How to Request an Exchange

  • Midnight Glamour must be notified within 24 hours of receiving your order if you wish to make an exchange or request a store credit.
  • You must contact us first and receive authorization before any exchange will be valid.
  • The item must be postmarked and returned within 3 days of delivery. After 3 days, we cannot offer an exchange.

Item Condition Requirements

  • The item must be unused and in the same condition as received.
  • It must be in its original packaging.
  • All items are inspected upon return.

Shipping & Tracking

  • All exchange items must be mailed back via Priority Mail with full insurance.
  • You must send Midnight Glamour the tracking number immediately upon shipping. Without it, we will not accept the exchange.
  • If an item is uninsured and lost in transit, it is the buyer's responsibility.
  • You are responsible for return shipping costs and postage on the new item. Shipping costs are non-refundable in both directions.

Store Credit

  • Once your return is received and inspected, you will be notified of approval or rejection.
  • If approved, store credit is valid for 30 days.
  • The cost of any shipping and insurance paid by Midnight Glamour, or if you received free shipping, will be deducted from your store credit.
  • We do not refund to credit cards — store credit only.

Multiple Items

  • There is no restocking fee for a single item return.
  • For multiple items, a 25% restocking fee applies to each item, and there may be a limit on how many items can be returned for credit.

International Customers

  • International customers have 14 days to contact Midnight Glamour about a return.
  • International customers are responsible for any customs fees, import taxes, and unforeseen customs delays. Midnight Glamour is not responsible for these charges or delays.